Training and support: Initial training programs for Carvel Full Stores and Carvel Express Stores use a variety of forms of training tools, including use films, slide presentations, ice cream lectures and instructions, pre/post reviews, competency assessments and in-store training. Before the franchisee opens its Carvel Full Store, the franchisor will offer a 10-day training course. All new franchisees will, to the franchisor`s satisfaction, follow the franchise`s new orientation program before opening their first device. The differences between damages and retraction measures for the same CFIL violation can be significant. In the event of a technical breach, a court could easily find that the franchisee was not harmed as a result of the violation.